TRACK MY ORDER

Okayebike's official website offers the EU Express Delivery service, which ensures fast delivery to your location. You can conveniently check the status of your orders anytime, anywhere. Please also keep track of the shipping progress of your packages and make sure you are at home upon their delivery.

 

Important Reminder:

 

Okayebike's official website provides better protection for your rights compared to other sales platforms. Moreover, the electric bicycles available on Okayebike's official website are the latest models. Okayebike is the product's R&D department; only by purchasing from the Okayebike official website can you enjoy a warranty of up to two years and receive the latest accessory updates, along with free gifts worth over 150 euros.

 

Special Notice:

 

The delivery time for packages on the Okayebike official website is based on the standard delivery time of the courier company. Your package may experience delays during the holiday season.

 

Once your package leaves the Okayebike Electric Bike warehouse, it means we have completed your order. If your package encounters any delays, please contact the courier company. We have an obligation to assist you in contacting the courier company, but we are not responsible for delays in delivery. Therefore, please refrain from attributing any delays to Okayebike. We also hope that you receive your electric bike as soon as possible and understand your sense of urgency. So let's work together to contact the courier company and have them deliver your package as soon as possible.

 

 

Track my E-Bike order

Welcome to the Okayebike electric bike family. The estimated delivery time for your E-Bike package is 3-5 business days. Please be patient during this period, and feel free to contact us if there are any delays. We wish you a pleasant ride.

Contact Us

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Track my parts order

The estimated delivery time for your parts package is longer. Please refer to the official notification from Okayebike for the specific time. During this period, we kindly ask for your patience. If there is any delay, feel free to contact us at any time. We wish you a pleasant day.

E-Mail: support@okayebike.com

Thanks for contacting us. We'll get back to you as soon as possible.

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